LauraLoveLee

The Vintage Teaparty: chic teaparty home decor

Bath, United Kingdom

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LauraLoveLee

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Shop policies

Last updated on May 10, 2022

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I am passionate about making high quality items to sell in my shop and aim to ensure that my customers are happy with their purchases and that buying from my shop will be a pleasant and reassuring experience. I value honesty and openness and hope that my shop policies will give you all the information you need.

Please read on for more information on your chosen purchases. Please use the Etsy conversation feature (Etsy convo) to contact me should you wish to ask me a question.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I accept payment by paypal (which accepts all major credit cards) or personal cheque (UK only).

For more information on how paypal works and how to set up an account go to www.paypal.com

If paying via paypal, goods will be shipped within 2 working days on receipt of funds.

If paying by personal cheque, goods will be shipped within 2 working days of the cheque clearing.

Shipping

Recorded signed for 1st class post
For shipping within the UK expect your items to arrive the next working day following despatch. Royal Mail Recorded Signed For service includes proof of posting, signature on delivery and online confirmation of delivery.

Airmail
For shipping within the rest of Europe expect your items to arrive within 3 working days following despatch.

For shipping throughout the rest of the world (including the US and Australia) expect your item to arrive in 5 working days following despatch.

International buyers are responsible for any and all duties and customs charges that may be incurred.

Royal Mail offer compensation in the unlikely event of loss or damage on airmail and Recorder Signer For items. In the event of a package getting lost, I will refund the buyer and take it up with Royal Mail.

Additional policies and FAQs

All my items are handmade so no two items will be identical. All items are listed with as much detail as possible, honestly and in good faith. I welcome questions from potential buyers and want to ensure a happy shopping experience!

Packaging
All breakable items, such as the High Tea Candles, are packaged carefully in boxes with plenty of padding and marked as FRAGILE. Please contact me immediately via the Etsy Convo if you encounter any breakages in transit upon receipt.


Gifts
If you are buying an item for a gift please let me know the separate shipping address and give details of a personal message if you would like one included with the delivery.